Frequently Asked Questions

To adopt a puppy, browse our available puppies, select the one you're interested in, and submit an application. Our team will review your application and contact you to discuss next steps, including deposit payment and delivery arrangements.

Our 12-year health guarantee covers genetic conditions that impact your puppy's quality of life. It includes detailed health records, vaccination history, and ongoing support. If any covered condition arises, we provide support for veterinary expenses according to our guarantee terms.

We offer several delivery options including in-person pickup, ground transportation for regional adoptions, and air transportation with a flight nanny for longer distances. All transportation methods prioritize your puppy's comfort and safety.

Adoption fees vary by breed and typically range from $1,500 to $3,500. This fee covers the puppy's care prior to adoption, vaccinations, health checks, microchipping, initial training, and a starter kit with food, toys, and care instructions.

We partner only with ethical breeders who meet our strict standards for dog care, living conditions, and breeding practices. We personally visit and inspect all breeding facilities, verify health testing of parent dogs, and ensure proper socialization of puppies.

We offer several training packages including Basic Training, Advanced Training, and Board & Train programs. Each program is tailored to different needs and includes various levels of commands, socialization, and behavior management.

In many cases, yes! We encourage visits when geographically feasible. Please contact us to discuss visitation options and availability in your area.

We have a 14-day adjustment period. If unforeseen circumstances arise making the adoption unsuitable, we work with you on a case-by-case basis to find a solution, which may include rehoming assistance or accepting the puppy back according to our return policy.

Our puppies are raised in family environments with regular human interaction, exposure to household sounds, and appropriate early socialization with other animals when possible. We also begin basic training and handling exercises from an early age.

Absolutely! We provide ongoing support throughout your puppy's life, including training guidance, health advice, and assistance with any concerns that may arise. Our team is just a phone call or email away whenever you need help.